Our Shipping Policy was last updated on 29/09/2022
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Innova di Alberto Ferrer – alias Eskating
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to www.eskating.eu, accessible from https://eskating.eu
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.eskating.eu. The following terms and conditions constitute our Shipping Policy.
Worldwide & Europe Shipping Policy
Shipment processing times
All Orders are processed within 2-5 business days, depending on the ordered products (please check on each product page, there is a delivery estimation based on the product). Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
- Shipping method: UPS Standard Shipment cost: calculated at Cart/checkout | Estimated delivery time: 2-5 business days Europe and Worldwide
- Shipping method: Postage Shipment cost: variable by weight and destination, calculated at the cart/checkout | Estimated delivery time: 5-14 business days
- Free Shipping: UPS Standard Estimated delivery time: 2-5 business days Europe and Worldwide
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active often instantly or at max. within 24 hours.
Customs, Duties and Taxes
www.eskating.eu is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
www.eskating.eu is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. If you select the Insured shipping method, we’ll refund the amount of the total products as soon as the insurance claim will confirm it.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
- By visiting this page on our website: Contact Eskating
- By sending us an email: info@eskating.eu