How Eskating works

What Shipping Methods Are Available?

FREE SHIPPING over €499 orders (for EU ONLY)

FAST COURIERS 

  • Gls express 48-72h* for Switzerland
  • UPS standard and dropoff 48/72h* for almost EU countries
  • Ups express for 48/72h* for USA
  • Ups express and TNT for 4-5 days* Africa Asia

Prices are fixed (not weight based) but can vary depending on the destination country

ITALIAN POSTE (trackable or not trackable, goods not refundable)

  • EU & Italy: delivery in 4-6 days*
  • North America: delivery in 5-10 business days*
  • South America, Asia and Oceania: delivery in 7-14business days*
  • Africa and rest of the world: delivery in 8-16 business days*

Price is weight based and can vary depending on the destination country

*except for delays by not in stock products or couriers.

Do You Ship to unavailable countries?

At 99% yes, just contact us and ask for your country to be available.

How Long Will It Take To Get My Package?

Packaging time is really fast and ready in stock and not handmade processes are required in the ordered goods we can dispatch it very fast and all this kind of orders are ready in 1 hour or so.

If your order will include some products that are not in stock you will receive whole order as soon as the backordered products will be ready (starting from the date specified in every product page). We will do our best to send electric skateboard parts to you faster than expected! You can ask for 2 shipping, it would cost the double.

NOTE: You can even ask for a double shipping (double shipping fees)

If the order include Enclosures, Antispark switches, Led kit, Complete Power Packs with enclosures, pre assembled kits & 3d printed parts  it may take +2/3 business days to be processed.

Payment

What Payment Methods Are Accepted?

Credit cards – Paypal – T/T bank transfer

Is Buying On-Line Safe?

Absolutely yes. Eskating website is SSL protected and safe (see the padlock on each https eskating page).

You are totally secured and protected while ordering at eskating.eu

For paypal please read the Paypal Safety & Security.

Orders & Returns

How do I place an Order?

Add items to your cart and proceed to the checkout.

Fill the addresses. After selected the “State” the shipping costs will appear.

Pay with your Paypal Account or credit card.

How Can I Cancel Or Change My Order?

Contact us by texting in Telegram or Whatsapp +39 349 5341 303, by the Contacts page or by Email info@eskating.eu

 

We suggest to use the live chat specially if we are online, right bottom of each page 😉

Do I need an account to place an order?

No you don’t.

You can go to the checkout and placing orders without an account.

To create an Account go to the Account page or create it during the checkout.

To obtain the Rewards amount (1€ each 100€ spent that you can get from the 2nd order) you need an account, it’s the only way to save the rewards and have a better and faster orders experience.

How Do I Track My Order?

You will receive the tracking link by the courier and by the Eskating website.

By the Order tracking page of this website you can know if the order has been shipped or not and tracking it if you already received your tracking number.

How Can I Return a Product?

Contact us within 14 days from the purchase by Whatsapp +39 349 5341 303, by the Contacts page or by Email info@eskating.eu (or via Live Chat)

Returned products must be undamaged and in the original packaging.

The costumer is responsible for return shipping charges.